Paris' CDG Airport inspires with Extime Concept

Just on my way back from a weekend in Paris, and as someone passionate about customer experience and design, I couldn't help but take note of the evolving experience at CDG.

From the moment you step into the airport, it’s clear that Groupe ADP has taken a thoughtful, design-led approach with their EXTIME concept. The departure lounge is a stunning blend of efficiency and elegance, seamlessly incorporating subtle French influences that elevate the travel experience. Digital integration plays a key role, making navigation and processes effortless, while ensuring a premium, hospitality-driven environment. These renovations took place in 2023 and seem to be standing the test of time.

One standout for me was the Star Alliance lounge, where an exceptional F&B offering caters to a broad spectrum of traveler preferences. Whether you're looking for a quick bite or a more refined dining experience, the options are curated to impress. And the outdoor courtyard? A breath of fresh air—literally! It’s a rare and welcome touch that adds to the sense of calm and refinement.
𝗖𝗗𝗚 𝗶𝘀 𝗽𝗿𝗼𝘃𝗶𝗻𝗴 𝘁𝗵𝗮𝘁 𝗮𝗻 𝗮𝗶𝗿𝗽𝗼𝗿𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗰𝗮𝗻 𝗯𝗲 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝗷𝘂𝘀𝘁 𝗮 𝘁𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻 𝗽𝗼𝗶𝗻𝘁—it can be an extension of the journey itself. When efficiency, design, and hospitality come together seamlessly, the result is something truly special.
At Meridian Thinking, we believe that great customer experiences are built at the intersection of 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆. CDG’s transformation is a perfect example of how these elements can come together to create a seamless, memorable journey.

Curious to hear—what are the airport experiences that have stood out to you recently?

📸 Image credit: Groupe ADP